Shipping & Delivery Policy

Neon Flux Studio provides web-based utility software, automated workflows, and digital media. We do not manufacture or ship physical merchandise.

1. Electronic Delivery Timelines

• Marketplace Digital Assets: Delivered electronically upon payment confirmation. An instant download button is rendered immediately within your authenticated User Dashboard, and a backup access link containing the files is dispatched to your registered billing email within 15 minutes.
• FileFlow Passes & Quotas: Elevated conversion quotas and tier features are provisioned immediately to your authenticated session or account key upon payment receipt.
• Mobile App Features: Digital unlockables within Aether Drift are granted immediately upon receipt of verification from the Google Play Billing system.

2. Shipping & Handling Fees

Because all our services and products are strictly delivered over high-speed electronic networks, all transactions carry zero (₹0.00) shipping or courier charges.

3. Non-Delivery & Delivery Support

If you complete a checkout and do not receive your digital access email within 30 minutes, please inspect your spam/junk folder. If it is still missing, reach our support team immediately at support@neonfluxstudio.in for instant order verification and manual dispatch.

4. Official Business Entity

For payment gateway verification, the dispatching entity is registered as:

• Entity: Neon Flux Studio (Proprietor: Md Rizwan Ali)
• Registered Address: 16, Lower Range, Kolkata, West Bengal - 700017, India